What are the check-in and check-out times at Hotel New Otani Tokyo Garden Tower?
Check-in is from 15:00 and check-out is by 12:00.
120 photos
Hotel New Otani Tokyo Garden Tower – A Favorite for Families in Tokyo
Book your stay on our website
and save up to 10%
compared to Booking.com!
Key details
About the Hotel
4 1 Kioi Cho Chiyoda Ku, Tokyo, 102-8578,
- Steps from the State Guest House Akasaka Palace
Great
8.7
9.3
4.2
5-star hotel set in a 400-year-old Japanese garden in central Tokyo
Standout Grounds & Pool
The hotel occupies a
Dining & Shopping
The hotel has a wide array of
Business & Meetings
A 24-hour business center is available as part of the hotel's focus on business travelers. The hotel offers
Location & Access
The hotel is
Guest Services & Amenities
The hotel provides a
Highlights
Garden: 400-year-old traditional Japanese garden on site
Pool: One of the largest outdoor hotel pools in Central Tokyo
Dining: 20 onsite restaurants including award-winning Kyubey sushi
Business: 30 meeting rooms and banqueting for 2,000 guests
Transport: Free airport shuttle and 10-min walk to 2 subway lines
Family: Babysitting services and children's menu options
“Hotel New Otani's true advantage lies in its unexpected tranquility; the 400-year-old Japanese garden offers a serene escape in the heart of Tokyo. The hotel rises above the city's bustle, providing spacious rooms and a remarkable selection of restaurants for every palate. It's a seamless blend of modern amenities and traditional aesthetics, making it a compelling choice for both business and leisure.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Garden Tower Deluxe Room Non-Smoking2 persons50 sq. feet2 Single bedsAir conditioningBathtubroom details
- Garden Tower Standard Twin Room Non-Smoking2 persons27 sq. feet2 Single bedsAir conditioningBathtubroom details
- Garden Tower Standard Twin Room Smoking2 persons27 sq. feet2 Single bedsAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
August 2026
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Garden area
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Patio
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Hotel New Otani Tokyo Garden Tower, diverse dining experiences await guests, blending authentic flavors from around the world. With everything from family-friendly venues to romantic Italian escapes, the options provide a true taste of culinary delight amidst the lush garden surroundings.
Hotel New Otani Tokyo Garden Tower Location
4 1 Kioi Cho Chiyoda Ku, Tokyo, 102-8578,
Explore Tokyo
Nearby Activities & Dining
Kioi Art Gallery Edo Ise-Katagami Kimono Museum
5 minutes' walk
A unique museum showcasing traditional Edo-period kimono craftsmanship. Perfect for cultural enthusiasts.
Hibiya Park
25 minutes' walk
A beautiful urban park featuring fountains and cherry blossoms. Ideal for leisurely strolls or picnics.
Shinjuku Gyoen National Garden
25 minutes' walk
A spacious park blending traditional Japanese and French garden elements, with serene landscapes.
Tokyo Tower
30 minutes' walk
An iconic symbol of Tokyo offering panoramic city views. A must-visit for photography enthusiasts.
Hiking at Shimizudani Park
6 minutes' walk
A hidden gem ideal for relaxing walks amidst nature, close to the city. Great for families and nature lovers.
Cultural Experience at the Imperial Palace
35 minutes' walk
Enjoy guided tours through historic grounds and lavish gardens. Perfect for history buffs.
Biking around Chiyoda
within 10 minutes' drive
Biking routes along the scenic Imperial Palace and surrounding parks offer both culture and relaxation.
View & Dining the Sky
1 minute' walk
Elegant dining with panoramic city views. Specialties include seasonal dishes using local ingredients.
Taikan-En
6 minutes' walk
Traditional Japanese cuisine with a serene atmosphere. Reservations recommended for the best experience.
Kioi Nadaman
6 minutes' walk
High-end Japanese dining known for kaiseki menus. Gluten-free options available.
Shinjuku Golden Gai Theater
35 minutes' walk
A lively area with numerous bars and theaters, perfect for nightlife and catching performances.
Gun-Ship Tokyo
6 minutes' walk
An exciting venue for themed entertainment and dining. Family-friendly with unique performances.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of JPY8,855 per person per day.
Pets
Pets are not allowed.
Year renovated:
2007
Number of floors:
17
Number of rooms:
451
Former name
Hotel New Otani Tokyo Executive House Zen & The Main
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Great location
Spacious rooms
Stunning gardens
Helpful staff
Cons
Rude service
Broken AC
Maintenance noise
Inaccessible pool
Guest reviewsbased on 1792 reviews
Laura from United States
Single
Garden Tower Standard Room Garden View Non-Smoking
3 nights in November 2025
|
Reviewed: February 14, 2026
6/10
limited access expensive spa
I chose this hotel because of its swimming pool, a key feature for me. First, I discovered that you must pay each time you enter the spa. A day pass isn't an option. Second, the pool is small and limited to four people!!! There was no way to check how many people were present, so planning a swim was impossible. I didn't get to use the pool at all. It was a HUGE disappointment.
0 Helpful
Marina from Russia
Couple
Garden Tower Deluxe Room Non-Smoking bed-sharing children is extra
4 nights in November 2025
|
Reviewed: February 11, 2026
9/10
Excellent Stay
beautiful garden diverse option attentive staff
The hotel offers a beautiful garden. I appreciated its well kept paths and serene atmosphere. The breakfast had diverse options and fresh ingredients. I found the staff helpful and attentive to my needs. The room was clean and well-equipped with necessary amenities.
The check-in queue was a bit long.
Dining
9/10
The hotel featured multiple dining options and various cuisines. The on-site bakery had delicious pastries and coffee. I enjoyed a pleasant meal at the Japanese restaurantwith authentic dishes and a serene ambiance.
0 Helpful
|
Anna from Germany
Group of friends
Garden Tower Standard Room Garden View Non-Smoking
4 nights in November 2025
|
Reviewed: February 11, 2026
6/10
decent stay, but some disappointments
understaffed desk inconvenient service
the japanese garden was well maintained and enjoyable.
The front desk was often understaffed. It was hard to get help. there was often a line, or staff were not available at the desk early in the day. i found this inconvenient and time-consuming .
0 Helpful
Silvia from Italy
garden tower standard room garden view non-smoking
3 nights in November 2025
|
Reviewed: January 15, 2026
8.7/10
charmed stay!
breakfast buffet ground garden perfect service
The breakfast buffet at satsuki restaurant was amazing, with lots of options!!! the garden on the grounds is fine, especially the waterfall area. the service was perfect. They let me check in early after a 13-hour flight.
the staff at the reception wanted to keep my credit card for other services i might incur. i already paid for my stay and my company paid ahead of time. this was very disappointing and tiring.
Rooms
9/10
the room had coffee and tea bags, great for a quick morning beverage. daily housekeeping was very thorough, a real plus. a separate storage room in the room was available.
Location
8/10
the metro station is very convenient to reach other locations. the hotel provides free parking, rare in such an urban area. the surrounding area has nice bars and cafes.
Dining
9/10
the breakfast buffet offered many choices. the hotel provides plenty of restaurants. this makes dining very convenient. the restaurant in the garden offers a good experience where food is prepared in front of you.
0 Helpful
|
Elena from Italy
Single
Garden Tower Standard Room Garden View Non-Smoking
4 nights in November 2025
|
Reviewed: January 06, 2026
9.3/10
amazing time at luxurious hotel
luxurious lobby high quality fantastic garden
i found the hotel rooms and lobby luxurious. Restaurants gave an impression of high quality and status. IT was one of the best hotels i have visited. the garden was a fantastic experience and i recommend it to all guests.
i was disappointed that the workout room lacked some equipment. A set of dumbbells would have been a good addition!
Rooms
9/10
the room was a really good size. it included many amenities and was always clean. i found the hotel to be very big. it included a beautiful garden.
Location
9/10
the hotel is within reasonable walking distance from subway stations. there are many convenient stores and shops nearby. it made it easier for exploration. i found the spot perfect.
Facilities
9/10
there are many food options available in the building. the hotel had multiple amenities. the japanese garden was lovely. the hotel itself had a huge garden, a restaurant and a shop, I was so happy.
Service
10/10
the employees had wonderful service, each one was kind. breakfast was served in four restaurants to choose from. there was always coffee and tea, and hotel staff helped me whenever i needed it.
0 Helpful
|
Anna from Germany
Single
garden tower deluxe room non-smoking bed-sharing children is extra
3 nights in November 2025
|
Reviewed: December 13, 2025
9/10
comfortable accommodation
helpful staff public transport
i found the staff friendly and helpful throughout my stay the hotel's proximity to public transport made exploring very easy i was able to quickly access different parts of the area. the garden was beautiful
0 Helpful
Silvia from Spain
Garden Tower Deluxe Triple Room Non-Smoking bed-sharing children is extra
4 nights in November 2025
|
Reviewed: December 01, 2025
9/10
spacious room beautiful garden
the room was spacious and very clean. i found the train station to be an easy five-minute walk away. the japanese garden is beautiful and offers a lovely walk.
The hotel is very big. It takes a long time to get anywhere and to wait for a lift.
0 Helpful
Show more reviews
FAQs
About Hotel New Otani Tokyo Garden Tower
How far is Hotel New Otani Tokyo Garden Tower from Akasaka Palace?
The hotel is located just 1 km from Akasaka Palace.
What dining options are available at Hotel New Otani Tokyo Garden Tower?
The hotel features a wide variety of international restaurants, including Kyubey on the lobby floor and Bella Vista on the 40th floor.
Does Hotel New Otani Tokyo Garden Tower provide an airport shuttle service?
Yes, a paid airport shuttle service is available for guests.
Is there free Wi-Fi available at Hotel New Otani Tokyo Garden Tower?
Complimentary Wi-Fi is available throughout the hotel.
What fitness and recreational facilities are offered at Hotel New Otani Tokyo Garden Tower?
The hotel features a fitness center, an indoor pool, and one of the largest outdoor hotel pools in Central Tokyo.
What are the parking options at Hotel New Otani Tokyo Garden Tower?
Free private parking is available on-site without the need for a reservation.
Which languages are spoken by staff at Hotel New Otani Tokyo Garden Tower?
The staff speaks multiple languages, including English and Japanese.
What room amenities can guests expect at Hotel New Otani Tokyo Garden Tower?
Rooms are equipped with air conditioning, a flat-screen TV, a fridge, an electric kettle, and free Internet access.
What are some nearby dining options close to Hotel New Otani Tokyo Garden Tower?
Nearby restaurants include Kioi Nadaman, Isehiro, and Aux Bacchanales Kioicho, all located within 0.5 km.
Are there any children's services available at Hotel New Otani Tokyo Garden Tower?
Yes, the hotel provides babysitting and children's buffets.
What type of hotel is Hotel New Otani Tokyo Garden Tower?
It is a luxury hotel, set within a historic 400-year-old Japanese garden.
What additional services does Hotel New Otani Tokyo Garden Tower offer?
The hotel provides luggage storage, a concierge desk, currency exchange, and laundry services.
Next best alternative
Consider them for your next trip.
Asakusa Tobu HotelTokyo, Japan
260 reviews
145 USD/night
Grand Nikko Tokyo DaibaTokyo, Japan
383 reviews
328 USD/night
Citadines Shinjuku TokyoTokyo, Japan
466 reviews
215 USD/night
Shiba Park HotelTokyo, Japan
449 reviews
172 USD/night
Hotel Metropolitan Tokyo MarunouchiTokyo, Japan
356 reviews
188 USD/night
Mitsui Garden Hotel Ginza PremierTokyo, Japan
668 reviews
157 USD/night
Gajoen TokyoTokyo, Japan
84 reviews
500 USD/night
Sunshine City Prince Hotel Ikebukuro TokyoTokyo, Japan
314 reviews
131 USD/night
Daiwa Roynet Hotel Nishi-Shinjuku PremierTokyo, Japan
246 reviews
99 USD/night
Hotel Chinzanso TokyoTokyo, Japan
255 reviews
257 USD/night
Mandarin Oriental, TokyoTokyo, Japan
201 reviews
1 820 USD/night
Shangri-La TokyoTokyo, Japan
72 reviews
665 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
328 reviews
Resident VictoriaLondon, United Kingdom
300 m from Buckingham Palace, 73 rooms with mini-kitchens
View hotel
70 reviews
Hotel Side Star Elegance Hotel SideSide, Turkey
Ultra All Inclusive dining, 4 à la carte restaurants
View hotel
151 reviews
The Mark HotelNew York, United States
The Mark Restaurant & The Mark Bar by Jean-Georges, Caviar Kaspia at The Mark
View hotel
Bentley Hotel London
250 m from Gloucester Road Tube Station, Le Kalon Spa with Turkish bath
Sandal Suites By Lemon Tree Hotels Hotel Special Offer
11 km from Worlds of Wonder, On-site spa centre
Hotel Residences On Siesta Key Beach By Hyatt Vacation Club
Private beach area, Beachfront suites with spa baths
Doubletree By Hilton Noumea Ilot Maitre Resort Reviews
30 min from Nouméa, Lagoon-view bungalows
Visit Hotel Hot Springs
Attached to Hot Springs Convention Center, Walking distance to Bathhouse Row
Hotel Voco Fareham - Solent By Ihg Fareham
Spirit Health Club with 15m indoor pool, BRICKWORKS Lounge and Grill restaurant