Hotel New Otani Tokyo Garden Tower Room photo A room at the hotelHotel New Otani Tokyo Garden Tower Exterior photo The pool at the hotelHotel New Otani Tokyo Garden Tower Amenities photo The pool at night
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From158US$ /night
Check-in
30Apr2026Select date
Check-out
01May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

4 1 Kioi Cho Chiyoda Ku, Tokyo, Japan, 102-8578
-
Steps from the State Guest House Akasaka Palace
Great
8.7
9.3
/10
4.2
/5

Amenities

Hotel New Otani Tokyo Garden Tower offers a diverse range of amenities, including 10 dining options featuring traditional Japanese cuisine at Sazanka and international dishes at The Terrace. Guests can enjoy the Grand Pool Complex and a full-service spa that includes beauty treatments. Additionally, the hotel boasts extensive garden areas encompassing more than 400 years of history.

Rooms

The hotel includes 1,479 rooms and suites, with many offering panoramic views of the Tokyo skyline and the iconic Tokyo Tower. Rooms come equipped with modern comforts, such as complimentary high-speed internet and large flat-screen TVs. The spacious suites also feature separate living areas, enhancing the overall guest experience.

Location

Hotel New Otani Tokyo Garden Tower is conveniently located in the Chiyoda district, only a short distance from Tokyo's central business and shopping areas. The hotel is within walking distance of both the Tokyo and Chiyoda Castle gardens. Guests can also easily access public transportation, providing connections to various iconic attractions.

Dining

Dining options at Hotel New Otani Tokyo Garden Tower include the Michelin-star restaurant Sazanka, specializing in teppanyaki dishes, and the buffet restaurant The Terrace, which offers an extensive selection of international cuisine. Additionally, the hotel features a lounge bar serving an array of beverages and light bites. Partnerships with local producers ensure that guests enjoy fresh and seasonal ingredients.

Business

The hotel offers a comprehensive range of business facilities, including 37 meeting rooms, equipped with state-of-the-art audio-visual technology. The dedicated business center provides support for hosting events, meetings, and conferences of various sizes. Catering services are available to meet diverse culinary needs.

Highlights

Location: Chiyoda district, short distance from central business areas

Rooms: 1,479 rooms with panoramic views

Dining: Michelin-star restaurant Sazanka

Business: 37 meeting rooms equipped with technology

“Hotel New Otani's true advantage lies in its unexpected tranquility; the 400-year-old Japanese garden offers a serene escape in the heart of Tokyo. The hotel rises above the city's bustle, providing spacious rooms and a remarkable selection of restaurants for every palate. It's a seamless blend of modern amenities and traditional aesthetics, making it a compelling choice for both business and leisure.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Garden Tower Deluxe Room Non-Smoking bed-sharing children is extra
2 persons
540 sq. feet 
2 Single beds
Shower
Heating
Garden Tower Standard Twin Room Non-Smoking bed-sharing children is extra
2 persons
295 sq. feet 
2 Single beds
Shower
Heating
Garden Tower Standard Twin Room Smoking bed-sharing children is extra
2 persons
295 sq. feet 
2 Single beds
Shower
Heating
Garden Tower Standard Double Room Non-Smoking bed-sharing children is extra
2 persons
295 sq. feet 
1 King-size bed
Shower
Heating
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Availability and pricing for your selected dates

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Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.8/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Garden area
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Hotel New Otani Tokyo Garden Tower, diverse dining experiences await guests, blending authentic flavors from around the world. With everything from family-friendly venues to romantic Italian escapes, the options provide a true taste of culinary delight amidst the lush garden surroundings.
Hotel New Otani Tokyo Garden Tower Restaurant photo Interior of a restaurant in Tokyo
Hotel New Otani Tokyo Garden Tower Restaurant photo The photo captures an opulent and elegant dining room, likely in a high-end hotel or restaurant. The room is bathed in a warm, inviting glow from multiple sources: massive crystal chandeliers hang from the high ceiling, casting sparkling light onto t
Hotel New Otani Tokyo Garden Tower Restaurant photo The photo captures a stylish and intimate bar setting at night, with a breathtaking panoramic view of a sprawling city skyline. 

The bar itself is dimly lit, bathed in a warm, reddish-orange glow emanating from various sources – wall sconces, table

TOWER RESTAURANT

European
Ambiance
Family friendly, Modern
Key Offerings
A seasonal menu highlights various European dishes, served in a bright and open space, perfect for families seeking a warm atmosphere.
Reservation
recommended
Breakfast, Lunch, Dinner

BELLA VISTA

Italian
Ambiance
Romantic
Key Offerings
Italian favorites paired with a scenic view, creating the perfect setting for intimate lunches and dinners.
Reservation
recommended
Lunch, Dinner

TRADER VIC'S TOKYO

International, Tiki-inspired
Ambiance
Casual, Entertaining
Key Offerings
A lively atmosphere featuring exotic cocktails and a menu inspired by global flavors, perfect for casual meals and vibrant gatherings.
Reservation
not needed
Lunch, Dinner

麺処 NAKAJIMA

Japanese
Ambiance
Traditional yet modern
Key Offerings
Authentic Japanese noodle dishes crafted using traditional methods, offering a genuine taste of Japan for lunch and dinner.
Reservation
not needed
Lunch, Dinner

GARDEN LOUNGE

European
Ambiance
Elegant indoor with garden views
Key Offerings
A relaxed setting for light meals and coffee, with a menu that reflects European influences and seasonal ingredients.
Reservation
not needed
Hours vary

Hotel New Otani Tokyo Garden Tower Location

4 1 Kioi Cho Chiyoda Ku, Tokyo, Japan, 102-8578
Map view
4 1 Kioi Cho Chiyoda Ku, Tokyo, Japan, 102-8578
Nearby
Kioi Art Gallery Edo Ise-Katagami Kimono Museum
1000 ft
Restaurants
View & Dining the Sky
100 ft
4-1 Kioicho Hotel New Otani Tokyo The Main bldg. 17Fl.
Kioi Nadaman
1500 ft
4-1 Kioicho Hotel New Otani Garden Tower Lobby Floor
Taikan-En
1600 ft
4-1 Kioicho 16F The Main
Garden Lounge
200 ft
4-1 Kioicho Hotel New Otani Tokyo Tower Lobby Floor
Gun-Ship Tokyo
1600 ft
4-1 4-1 Kioicho
Tour d'Argent Tokyo
300 ft
4-1 Kioicho Hotel New Otani Tokyo The Main bldg. Lobby Floor
Pateisuri Satsuki
1.0 mi
4-1 Kioicho Hotel Newotani The Main Robby
Tom Cat
1600 ft
4-1 Kioicho Hotel New Otani
Rib Room
1500 ft
4-1 Kioicho Hotel New Oatani Arcade Floor
Senbazuru
1600 ft
4-1 Kioicho
Explore Tokyo
Nearby Activities & Dining
Top Attractions
Activities
Dining
Entertainment
Kioi Art Gallery Edo Ise-Katagami Kimono Museum
5 minutes' walk
A unique museum showcasing traditional Edo-period kimono craftsmanship. Perfect for cultural enthusiasts.
Hibiya Park
Hibiya Park
25 minutes' walk
A beautiful urban park featuring fountains and cherry blossoms. Ideal for leisurely strolls or picnics.
Shinjuku Gyoen National Garden
Shinjuku Gyoen National Garden
25 minutes' walk
A spacious park blending traditional Japanese and French garden elements, with serene landscapes.
Tokyo Tower
Tokyo Tower
30 minutes' walk
An iconic symbol of Tokyo offering panoramic city views. A must-visit for photography enthusiasts.
Hiking at Shimizudani Park
6 minutes' walk
A hidden gem ideal for relaxing walks amidst nature, close to the city. Great for families and nature lovers.
Cultural Experience at the Imperial Palace
35 minutes' walk
Enjoy guided tours through historic grounds and lavish gardens. Perfect for history buffs.
Biking around Chiyoda
within 10 minutes' drive
Biking routes along the scenic Imperial Palace and surrounding parks offer both culture and relaxation.
View & Dining the Sky
View & Dining the Sky
1 minute' walk
Elegant dining with panoramic city views. Specialties include seasonal dishes using local ingredients.
Taikan-En
Taikan-En
6 minutes' walk
Traditional Japanese cuisine with a serene atmosphere. Reservations recommended for the best experience.
Kioi Nadaman
Kioi Nadaman
6 minutes' walk
High-end Japanese dining known for kaiseki menus. Gluten-free options available.
Shinjuku Golden Gai Theater
Shinjuku Golden Gai Theater
35 minutes' walk
A lively area with numerous bars and theaters, perfect for nightlife and catching performances.
Gun-Ship Tokyo
Gun-Ship Tokyo
6 minutes' walk
An exciting venue for themed entertainment and dining. Family-friendly with unique performances.
Tips on navigating the city
City Centre
Tokyo5 min  ·  2.0 mi
Airports
Tokyo International (HND)28 min  ·  11.5 mi
Narita International (NRT)107 min  ·  44.1 mi
Train
Yotsuya Station9 min  ·  2300 ft
Iidabashi Station32 min  ·  1.6 mi
Underground
Kojimachi6 min  ·  1700 ft
Akasaka-Mitsuke6 min  ·  1700 ft
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of JPY8,855 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2007
Number of floors:
17
Number of rooms:
451
Former name
Hotel New Otani Tokyo Executive House Zen & The Main

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the Hotel New Otani Tokyo's location, with easy access to multiple subway lines, making it convenient for exploring the city. The spacious rooms often provide stunning views, including, for some, a glimpse of Mount Fuji, and come equipped with comfortable amenities, even offering pajamas that guests love so much they buy them! The hotel boasts a beautiful and extensive garden, creating a peaceful escape, though some have found the elevators can sometimes take a while. Dining options impress, especially the breakfast, with a mix of Western and traditional Japanese choices.
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Review score
Based on 1763 verified reviews
8.9/10
Great
90%
Recommend
Cleanliness
9.1/10
Comfort
9.1/10
Value for money
8.1/10
Facilities
8.8/10
Pros
Great location
Spacious rooms
Stunning gardens
Helpful staff
Cons
Rude service
Broken AC
Maintenance noise
Inaccessible pool
Guest reviews
based on 1763 reviews
8.9/10
based on 2023 reviews
8.7/10
Laura from United States
Single
Garden Tower Standard Room Garden View Non-Smoking
3 nights in November 2025
|
Reviewed:February 14, 2026
6/10
limited accessexpensive spa
I chose this hotel because of its swimming pool, a key feature for me. First, I discovered that you must pay each time you enter the spa. A day pass isn't an option. Second, the pool is small and limited to four people!!! There was no way to check how many people were present, so planning a swim was impossible. I didn't get to use the pool at all. It was a HUGE disappointment.
0 Helpful
Marina from Russia
Couple
Garden Tower Deluxe Room Non-Smoking bed-sharing children is extra
4 nights in November 2025
|
Reviewed:February 11, 2026
9/10

Excellent Stay

beautiful gardendiverse optionattentive staff
The hotel offers a beautiful garden. I appreciated its well-kept paths and serene atmosphere. The breakfast had diverse options and fresh ingredients. I found the staff helpful and attentive to my needs. The room was clean and well-equipped with necessary amenities.
The check-in queue was a bit long.
Dining
9/10
The hotel featured multiple dining options and various cuisines. The on-site bakery had delicious pastries and coffee. I enjoyed a pleasant meal at the Japanese restaurantwith authentic dishes and a serene ambiance.
0 Helpful
|
Show more
Anna from Germany
Group of friends
Garden Tower Standard Room Garden View Non-Smoking
4 nights in November 2025
|
Reviewed:February 11, 2026
6/10

decent stay, but some disappointments

well maintained gardenunderstaffed deskinconvenient service
the japanese garden was well maintained and enjoyable.
The front desk was often understaffed. It was hard to get help. there was often a line, or staff were not available at the desk early in the day. i found this inconvenient and time-consuming .
0 Helpful
Silvia from Italy
garden tower standard room garden view non-smoking
3 nights in November 2025
|
Reviewed:January 15, 2026
8.7/10

charmed stay!

breakfast buffetground gardenperfect servicecredit card
The breakfast buffet at satsuki restaurant was amazing, with lots of options!!! the garden on the grounds is fine, especially the waterfall area. the service was perfect. They let me check in early after a 13-hour flight.
the staff at the reception wanted to keep my credit card for other services i might incur. i already paid for my stay and my company paid ahead of time. this was very disappointing and tiring.
Rooms
9/10
the room had coffee and tea bags, great for a quick morning beverage. daily housekeeping was very thorough, a real plus. a separate storage room in the room was available.
Location
8/10
the metro station is very convenient to reach other locations. the hotel provides free parking, rare in such an urban area. the surrounding area has nice bars and cafes.
Dining
9/10
the breakfast buffet offered many choices. the hotel provides plenty of restaurants. this makes dining very convenient. the restaurant in the garden offers a good experience where food is prepared in front of you.
0 Helpful
|
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Elena from Italy
Single
Garden Tower Standard Room Garden View Non-Smoking
4 nights in November 2025
|
Reviewed:January 06, 2026
9.3/10

amazing time at luxurious hotel

luxurious lobbyhigh qualityfantastic gardenmissing dumbbell
i found the hotel rooms and lobby luxurious. Restaurants gave an impression of high quality and status. IT was one of the best hotels i have visited. the garden was a fantastic experience and i recommend it to all guests.
i was disappointed that the workout room lacked some equipment. A set of dumbbells would have been a good addition!
Rooms
9/10
the room was a really good size. it included many amenities and was always clean. i found the hotel to be very big. it included a beautiful garden.
Location
9/10
the hotel is within reasonable walking distance from subway stations. there are many convenient stores and shops nearby. it made it easier for exploration. i found the spot perfect.
Facilities
9/10
there are many food options available in the building. the hotel had multiple amenities. the japanese garden was lovely. the hotel itself had a huge garden, a restaurant and a shop, I was so happy.
Service
10/10
the employees had wonderful service, each one was kind. breakfast was served in four restaurants to choose from. there was always coffee and tea, and hotel staff helped me whenever i needed it.
0 Helpful
|
Show more
Anna from Germany
Single
garden tower deluxe room non-smoking bed-sharing children is extra
3 nights in November 2025
|
Reviewed:December 13, 2025
9/10

comfortable accommodation

helpful staffpublic transport
i found the staff friendly and helpful throughout my stay the hotel's proximity to public transport made exploring very easy i was able to quickly access different parts of the area. the garden was beautiful
0 Helpful
Silvia from Spain
Garden Tower Deluxe Triple Room Non-Smoking bed-sharing children is extra
4 nights in November 2025
|
Reviewed:December 01, 2025
9/10
spacious roombeautiful garden
the room was spacious and very clean. i found the train station to be an easy five-minute walk away. the japanese garden is beautiful and offers a lovely walk.
The hotel is very big.
0 Helpful
FAQs
About Hotel New Otani Tokyo Garden Tower
What are the check-in and check-out times at Hotel New Otani Tokyo Garden Tower?
Check-in is from 15:00 and check-out is by 12:00.
How far is Hotel New Otani Tokyo Garden Tower from Akasaka Palace?
The hotel is located just 1 km from Akasaka Palace.
What dining options are available at Hotel New Otani Tokyo Garden Tower?
The hotel features a wide variety of international restaurants, including Kyubey on the lobby floor and Bella Vista on the 40th floor.
Does Hotel New Otani Tokyo Garden Tower provide an airport shuttle service?
Yes, a paid airport shuttle service is available for guests.
Is there free Wi-Fi available at Hotel New Otani Tokyo Garden Tower?
Complimentary Wi-Fi is available throughout the hotel.
What fitness and recreational facilities are offered at Hotel New Otani Tokyo Garden Tower?
The hotel features a fitness center, an indoor pool, and one of the largest outdoor hotel pools in Central Tokyo.
What are the parking options at Hotel New Otani Tokyo Garden Tower?
Free private parking is available on-site without the need for a reservation.
Which languages are spoken by staff at Hotel New Otani Tokyo Garden Tower?
The staff speaks multiple languages, including English and Japanese.
What room amenities can guests expect at Hotel New Otani Tokyo Garden Tower?
Rooms are equipped with air conditioning, a flat-screen TV, a fridge, an electric kettle, and free Internet access.
What are some nearby dining options close to Hotel New Otani Tokyo Garden Tower?
Nearby restaurants include Kioi Nadaman, Isehiro, and Aux Bacchanales Kioicho, all located within 0.5 km.
Are there any children's services available at Hotel New Otani Tokyo Garden Tower?
Yes, the hotel provides babysitting and children's buffets.
What type of hotel is Hotel New Otani Tokyo Garden Tower?
It is a luxury hotel, set within a historic 400-year-old Japanese garden.
What additional services does Hotel New Otani Tokyo Garden Tower offer?
The hotel provides luggage storage, a concierge desk, currency exchange, and laundry services.

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Check-in
30Apr2026Select date
Check-out
01May2026Select date
Rooms and Guests2 Guests, 1 Room